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Case study · Retail · Natural products

Dew Point Naturals: a digital revamp that stuck

Full brand and digital presence revamp for a Nairobi-based natural products brand. Brand system, website, content engine — shipped, measured, still running.

4 yrs
Client since 2022
Organic reach uplift
5.0★
Verified Google review
1
System, not three

The brief

Dew Point Naturals came to us with a classic Kenyan SME problem: a good product, a scattered digital presence, and three different places telling three different stories about the brand. The founder wanted a revamp — but one that would actually hold after we walked away.

What we shipped

  • A refreshed brand identity system — logo, type, colour, and voice — that the team could apply without our help six months later.
  • A new responsive website with a content engine the founder could update without touching code.
  • A social calendar and content-production rhythm, handed over after 90 days with SOPs.
  • Analytics baseline and a monthly dashboard tied to organic reach and inbound leads.

How we worked

Four-phase build. Week one was a single-page system map — every touchpoint the customer saw, every place the brand had to speak. Weeks two through eight were design and development, with a Friday demo every week. The final two weeks were training and handover.

We didn't rebuild what didn't need rebuilding. The founder already had a clear voice; we gave it a visual system and a distribution engine to match.

Outcome

Trailing nine months after launch, organic reach was up 3× against baseline and inbound leads were landing in one inbox instead of four. The founder's own words, on Google: "Did a wonderful job revamping our digital presence, and was always ready to go the extra mile to ensure client satisfaction."

Four years later, they're still the brand they rebuilt with us — and the system is still running without us.

"Did a wonderful job revamping our digital presence, and was always ready to go the extra mile to ensure client satisfaction. Thanks A-Lit digital!"
— Dew Point Naturals · 5★ · Google

What we'd do differently

We would instrument the commerce layer on day one. We instrumented it in month four because the founder asked for it — that data would have been worth having from the start. We bake that into every e-commerce build now.

Tell us the 50-times-a-day decision your business keeps making.

We'll tell you in 20 minutes whether a system can make it for you — and if it can't, we'll say so.

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